Including Diverse Stakeholder Voices in Youth Character Program Evaluation

Abstract

Although experts agree that diverse stakeholder inclusion enhances quality and equity in evaluation designs and implementation, diverse voices are often omitted. Particularly antithetical to principles of youth character development, evaluations for these programs should strive to include voices from various social, economic, community, and demographic perspectives. One innovative national evaluation capacity building initiative, the Partnerships for Advancing Character Program Evaluation (PACE) project, paired practitioners from youth programs in community-based organizations with evaluation professionals to enhance stakeholders’ roles in evaluation. PACE promoted stakeholder identification and inclusion through group exercises, partnership work, and coaching sessions. Using a mixed methods design with interviews, retrospective pretest–posttest surveys, and observational data, triangulated data addressed diverse stakeholders in the evaluation process, diverse perspectives on program performance, and connecting diverse input to evaluation design. Postprogram findings indicate that participants included more varied and diverse stakeholder perspectives in all the three areas. Implications for programs and evaluations are discussed.