Abstract
Abstract Uncivil interpersonal communication exchanges demonstrate disregard and disrespect for others while violating social interaction norms and expectations. Incivility is characterized by low‐intensity, subtle behaviors with an ambiguous intent to harm. Because of its harmful effects on interpersonal relationships, incivility is extremely problematic in the workplace. Incivility in the workplace is a growing phenomenon and has a number of negative consequences for both individuals and organizations. At the individual level, workplace incivility can increase feelings of anxiety and depression, decrease self‐esteem, and cause withdrawal. Workplace incivility also damages organizations by reducing employees’ abilities to work together and achieve organizational goals. Due to the relational damage incivility creates, workers become far less productive and less willing to collaborate with others.
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