Incident Notification Process as a Service for Electricity Supply Systems

Abstract

Business Process Management (BPM) systems have been deployed in many large organisations to improve their business effectiveness and efficiency. Cloud-based BPM systems have provided SMEs using BPM in a pay-per-use manner. Previous work has focused on looking at Cloud-based BPM from the perspectives of distribution of data, activity or/and business engine and related issues, such as scalability of system, security of data, distribution of data and activities. To achieve business agility business process collaboration needs to seamlessly connect local BPM systems and cloud-based BPM systems. In this paper we look at BPM in the cloud from a new user perspective, how process models can be handled in the cloud for the fast pace of change of business collaborations. The paper proposes a distribution solution in which at the design time, the shared process model can be discovered from a process repository, and adapted to local needs; at runtime a process is distributed. A real world case is used to explain our design and implementation. An incident notification system collaborative process is built to work across different organisations.