Abstract

An increasing number of people are conscious of the environmental awareness in various industries, particularly in city areas. It is now a popular trend for the urban catering service industry to outsource its labor-intensive activities, such as dishwashing, to a central dishwashing facility, in which labor force management and optimization are essential. Moreover, the increasing labor cost and fluctuating labor supply drive the increasing need for labor force optimization. This research develops an in-plant logistics simulation model for a central dishwashing facility with the purpose of improving its labor force utilization rate. A discrete event simulation model is established to simulate the tableware washing process, and this model is employed in a one-stop environmentally hygienic dishwashing service provider for trial implementation. The simulation result has been compared with actual situations, identifies the main bottlenecks of the tableware washing process, optimizes the utilization rate of the labor force, and further helps to improve the productivity.

Highlights

  • In recent years, the consciousness in regard to sustainability has been growing tremendously in terms of government regulations, consumer awareness, market competition, etc

  • Input Parameters This study aims to design and formulate an in-plant logistics simulation model for the catering servicTehins dstuusdtryy atiomosptoimdiezseigthnearnedsofuorcmeuultaitleizantioin-rpaltaen. tFlorgitshtiscspsuirmpuoslaet,iaoncamseosdteuldfyoristhceoncdatuecrtiendg isneraviocneei-nsdtoupsterynvtoironpmtimeniztaeltlhyehryegsioeunriccecuatielrizinagtiosnerrvaitcee

  • During the peak cleaning period, the average number of boxes in the “Waiting_zone” is around 389, while the daily incoming dirty tableware is 285 boxes. This indicates that the service provider cannot completely clean all the dirty tableware delivered every day

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Summary

Introduction

The consciousness in regard to sustainability has been growing tremendously in terms of government regulations, consumer awareness, market competition, etc. The public has realized the side effects of the manufacturing and service industry and the adverse impact of disposing of nonbiodegradable products [5]. The manufacturing and service industry holds the potential to lessen the adverse impact of environmental pollution in terms of all levels of material flow, from raw materials acquisition, to product manufacturing, to product packaging, to product distribution, to product consumption and, to product disposal [6]. Various green activities and green operations can contribute to the improvement of the environmental, economic, and social development by means of preserving natural resources, introducing competitive innovations and providing higher standards of living [10]. The necessity of deploying green operations arouses the awareness of academic researchers and industrial practitioners in seeking green solutions in the manufacturing and service industry [11,12]

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