Abstract

Crowd management is a flourishing, active research area and must be given attention due to the potential losses, disasters, and accidents that could occur if it were neglected. For the last decade, the crowd management field has witnessed significant advancements; however, more investigative work is still needed. The integration of different crowd detection and monitoring techniques can enhance the control and the performance compared to those of more limited stand-alone techniques. Crowd management encompasses an entire process, from the monitoring stage through the decision support system stage. This sector involves accessing and interpreting information sources, predicting crowd behavior, and deciding on the use of a range of possible interventions based on context. This paper shows a fresh conclusive review of the concept of the crowd, discussing it from several perspectives in light of its defining characteristics, its risks, and tragedies, which may occur due to challenges faced during crowd management, where these conclusions are based on a massive number of scholarly articles that were newly published. Besides, a systematic discussion is shown concerning the steps of managing a crowd, including crowd detection, in which several new methods are reviewed, followed by illustrating both direct and indirect approaches to crowd monitoring and tracking monitoring. The primary purpose of this review is to establish a comprehensive understanding of crowd-related processes. Moreover, it aims to find research gaps to overcome the limitations of using stand-alone techniques in each process and provide support to other researchers' future work.

Highlights

  • Crowd management is a required field of study due to its direct influence on individuals’ lives

  • This paper presents a comprehensive review of crowd studies, from crowd detection to crowd monitoring to crowd management

  • Crowd safety is the ultimate goal of crowdrelated research

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Summary

Introduction

Crowd management is a required field of study due to its direct influence on individuals’ lives. Many different reasons could contribute to a crowd’s occurrence, including a religious gathering, a political rally, a sporting event, or a concert. In such public events and mass-gathering, crowd management represents a stressful mission involves deep and thorough planning, tight and precise proceeding, and dynamic and agile controlling strategies. Mass gatherings may occur as political riots or protest movements, as seen, as well as religious gatherings, sporting events, concerts, or festivals An example of this event is when Muslims make the pilgrimage to Makkah, which is called the Hajj. Another religious crowd gathering is Kumbh Mela. The annual Notting Hill Carnival in Central London, UK, is another type of crowd involving a musical parade, which attracts 1 million visitors over the two-day public holiday [42]

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