Abstract

Purpose: The management facilitated by Triage Systems raises numerous inquiries for both healthcare professionals and users, rendering it an increasingly pertinent concern. In Portugal, emergency services cater to millions of individuals annually. The dynamic shifts in care are abundant and contingent on the specific nature of the healthcare required. Change, therefore, stands as a perpetual element in the realm of medicine, with alterations unfolding at an accelerating pace and growing complexity. Within the realm of emergency services, Triage serves as the inaugural stage in the healthcare delivery process. It necessitates a meticulous and rigorous approach, a task reserved for adept professionals who are adequately prepared for responsibility. The intricate nature of Triage underscores its pivotal role, setting the tone for the subsequent stages of healthcare provision. As the landscape of healthcare continues to evolve, the effectiveness and precision of Triage become even more crucial, emphasizing the need for ongoing training and adaptability among healthcare professionals.
 Design/Method/Approach: The methodology of the research consists of a thorough literature review to compare different screening systems in healthcare, to better understand the current situation.
 Findings: The findings indicate that the Screening System is both valid and beneficial. Nevertheless, ongoing adjustments in service management are required to enhance its effectiveness and alignment.
 Theoretical Implications: This paper explores how healthcare screening systems have evolved over time, tracing their roots from historical practices to modern technologies. It identifies paradigm shifts in healthcare thinking, policy and technology that have influenced the development of screening systems.
 Practical Implications: The screening system is a vital process mandated for all individuals seeking assistance in the emergency department, serving to ascertain the severity of their clinical condition. The primary goal of this assessment is to delve into the historical evolution of Screening Systems in Healthcare. Presently, in Portugal, the Manchester Sorting System stands out as the predominant and widely utilized approach.
 Originality/Value: The study provides a comprehensive comparative analysis of healthcare screening systems.
 Research Limitations/Future Research: Future studies could perform other types of analyses. Namely, qualitative ones in which health professionals gave opinions.
 Paper Type: Conceptual
 JEL Classification: I1, M1

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