Improving work ethics and organizational citizenship behavior through positive cognitive and affective attitude toward work

Abstract

The research delved into the impact of attitudes toward work on both work ethics and organizational citizenship behavior. To enrich the understanding of this relationship, existing literature was thoroughly examined. Employing a descriptive assessment coupled with a correlational research design, the study focused on employees within the Divine Word College of Laoag. Data collection was facilitated through the administration of questionnaires, while inferential statistical tools such as mean and ANOVA were employed for data analysis. The findings indicated a notably high level of both cognitive and affective attitudes toward work among employees, paralleled by elevated levels of work ethics and organizational citizenship behavior. Furthermore, correlational analysis unveiled significant relationships between attitudes toward work and organizational citizenship behavior, encompassing its OCBO dimension. Similarly, a correlation was identified between attitudes toward work and work ethics. Despite its insightful findings, it's worth noting that the study's scope was confined to a specific population. Consequently, there arises a necessity for further research encompassing a broader demographic to ensure the generalizability of the findings.