Abstract
Improving Wastewater Collection and Customer Service with a Computerized Work and Asset Management SystemManagement of Corpus Christi's Wastewater Collection system is improving customer service and the underlying collection system infrastructure by using a computerized work and asset management system (WAMS) linked to the City's Geographical Information System. The system provides a computerized record of all customer calls for service and a history of all collection system work performed...Author(s)Stephen R. KlepperMark ShellSourceProceedings of the Water Environment FederationSubjectSession 10: Utility Management: Implementing Organizational Change to Maximize Asset Management Program EffectivenessDocument typeConference PaperPublisherWater Environment FederationPrint publication date Jan, 2006ISSN1938-6478SICI1938-6478(20060101)2006:13L.779;1-DOI10.2175/193864706783710613Volume / Issue2006 / 13Content sourceWEFTECFirst / last page(s)779 - 785Copyright2006Word count194
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