Improving the work system with management engineering methods

Abstract

Management engineering is often done in the industrial world, especially factories and manufacturing companies. In this research, management engineering will be applied in hospitals, especially in the emergency department, why is it done in this department, because in previous studies data collection has been carried out and it is concluded that nurses in this department have a high degree of flexibility, so can cause errors while working. Almost the same as the application of fatigue in the manufacturing industry that the level of fatigue on the operator can reduce work productivity. This research will apply a macro ergonomic approach, in which the model used is the System Engineering Initiative for Patient Safety (SEIPS) model at the Hospital. This approach uses interview and observation techniques. Through this approach the causal factors will be seen and, in the future, seen how the solution to overcome this fatigue factor. This method uses a survey system that involves a large state-owned hospital in the city of Medan by using 83 nurse respondents and 7 respondents from the hospital.