Abstract
Concerned about the lack of referrals to occupational therapy for patients with activities of daily living (ADL) deficiency, the occupational therapy section of an acute-care community hospital conducted a quality assurance study. Referral standards were established by the occupational therapy department and approved by the medical staff. Initial measurements indicated that 71 percent of patients requiring a referral did not receive it. Since the staff standard for missed referrals was only 15 percent, improvement actions were implemented. After improvements were made in the referral system, missed referrals dropped from 71 to 27 percent, marking an improvement of 44 points. The study produced several other benefits, including better communication among health care providers, improved patient functional assessment, and greater staff commitment to quality assurance activities.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: The American journal of occupational therapy : official publication of the American Occupational Therapy Association
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.