Abstract
Issues were identified whereby the clinical handover process either contributed to or failed to identify or screen for clinical risk (missed, duplicated, incorrect medication; lack of recognition of an unwell patient; lack of reference to results and complaints initiated a change in handover technique) A systematic process was developed to assist staff with information transfer and risk reduction. The clinical handover was moved to the bedside with patient sighting and staff introduction. Confirmation occurs with the clinical plan and covers the presentation, observations, medications, treatments, plan and documentation. The aim was to develop a reliable, safe and systematic process for clinical handover that was easy to use, transportable and measurable.
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