Improving the learning experience of tertiary students in a lecture hall: the implementation of a knowledge management methodology in an offshore campus of an Australian university

Abstract

Knowledge application and creation may halt if students fail to understand the knowledge delivered by an academic. One way to directly deal with this problem is by asking appropriate questions during lectures but most of the teaching and learning environment settings discourage students from asking questions. A KM methodology is proposed to allow students to interact with lecturers in and outside a lecture hall. The proposed methodology was applied to an e-commerce course conducted in the offshore campus of the Australian university. Although the participation rate was far from satisfactory, there are significant improvement in academic performance and student satisfaction.