Abstract
This paper presents a business process that unfolds in the information and communications technology (ICT) department of a large-scale company and proposes an optimised model for launching a software service, derived using business process simulation. The paper first provides a literature review and related work around the importance of waterfall and agile methods in software development processes. Then, the problem space and its reasons are explained. Next, our methodology and the respective technical approach, are presented, as well as a comparison between six business process simulation tools. Afterwards, the examined business process is introduced. Based on the well-known theory in software development projects, we enforce two set of improvements in the examined business process. The implications are presented and discussed, with a special focus on the benefits provided to enterprises.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Business Process Integration and Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
