Improving Services for Patrons with Print Disabilities at Public Libraries

Abstract

AbstractThis article describes a project at Baltimore County Public Library (BCPL) that aims to improve access for people who are blind or who have low vision. As public libraries move toward providing more digital-based resources, this is an opportunity to provide access for patrons who need resources in an alternative format. This project focused on website accessibility, digital databases, physical library accessibility, staff training, and marketing. The article describes the steps that BCPL will take to turn these research findings into practice.