Improving Performance Based on Competency, Work Discipline and Leadership at the Bondowoso Regency Regional Revenue Agency

Abstract

Every organization, whether government-owned or private-owned, is required to continue to improve its performance in line with increasing competition in all lines of business. This research is aimed at analyzing and determining the impact of competence, work discipline and leadership on performance at the Bondowoso Regency Regional Revenue Agency. The population in this study were Bondowoso Regency Regional Revenue Agency employees, 67 Bondowoso Bapenda employees and 23 tax collection officers in each sub-district, so the total population in this study was 90 employees other than leaders. The entire population is used as a sample, so the sample in this study is a saturated sample. Description analysis, validity test analysis and reliability test as well as hypothesis analysis are used as analytical tools in this research. The results of this research are that competence, work discipline and leadership have a positive impact on the performance of Bondowoso Regency Regional Revenue Agency employees.