Abstract
University campus communities face a variety of hazards, from natural and technological disasters to terrorism and violence. In response to recent events, many campuses within the United States have begun to implement emergency notification systems utilizing email, text, and telephone-based messaging. These alerts are designed to reach members of the campus community, including faculty, staff, and students and most rely upon an opt-in model for participation. The present design of both the registration process and the notification messages raise several concerns as to the effectiveness of notification systems. This research presents findings from an examination of emergency notification systems on one campus and discusses approaches to improve such systems for all members of the campus population.
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