Abstract

According to a recent article, Texas is in the lowest quartile of states in its delivery of health care to patients >65 years of age (1). Physicians may wonder how these statistics came about and how Baylor Health Care System (BHCS) is trying to improve health care quality. This article begins by defining quality. It then discusses the performance measures and the sixth scope of work, which are key in the state ranking mentioned above, and closes by outlining some of BHCS's efforts in quality improvement.

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