Abstract

BackgroundAs health systems transition to value-based care, improving transitional care (TC) remains a priority. Hospitals implementing evidence-based TC models often adapt them to local contexts. However, limited research has evaluated which groups of TC strategies, or transitional care activities, commonly implemented by hospitals correspond with improved patient outcomes. In order to identify TC strategy groups for evaluation, we applied a data-driven approach informed by literature review and expert opinion.MethodsBased on a review of evidence-based TC models and the literature, focus groups with patients and family caregivers identifying what matters most to them during care transitions, and expert review, the Project ACHIEVE team identified 22 TC strategies to evaluate. Patient exposure to TC strategies was measured through a hospital survey (N = 42) and prospective survey of patients discharged from those hospitals (N = 8080). To define groups of TC strategies for evaluation, we performed a multistep process including: using ACHIEVE’S prior retrospective analysis; performing exploratory factor analysis, latent class analysis, and finite mixture model analysis on hospital and patient survey data; and confirming results through expert review. Machine learning (e.g., random forest) was performed using patient claims data to explore the predictive influence of individual strategies, strategy groups, and key covariates on 30-day hospital readmissions.ResultsThe methodological approach identified five groups of TC strategies that were commonly delivered as a bundle by hospitals: 1) Patient Communication and Care Management, 2) Hospital-Based Trust, Plain Language, and Coordination, 3) Home-Based Trust, Plain language, and Coordination, 4) Patient/Family Caregiver Assessment and Information Exchange Among Providers, and 5) Assessment and Teach Back. Each TC strategy group comprises three to six, non-mutually exclusive TC strategies (i.e., some strategies are in multiple TC strategy groups). Results from random forest analyses revealed that TC strategies patients reported receiving were more important in predicting readmissions than TC strategies that hospitals reported delivering, and that other key co-variates, such as patient comorbidities, were the most important variables.ConclusionSophisticated statistical tools can help identify underlying patterns of hospitals’ TC efforts. Using such tools, this study identified five groups of TC strategies that have potential to improve patient outcomes.

Highlights

  • As health systems transition to value-based care, improving transitional care (TC) remains a priority

  • We report here the methodology used to identify and define combinations of transitional care strategies, or groups of activities, implemented among a large and diverse cohort of U.S short-term acute-care hospitals that aimed to improve an array of patient outcomes

  • Referencing ACHIEVE’s prior retrospective analysis combined with results from the exploratory factor analysis, latent class analysis, finite mixture model analysis, and expert review, our analyses supported the bundling of TC strategies into five groups of TC strategies (See Table 6): 1) Patient Communication and Care Management, a combination of strategies pertaining to facilitating clear and collaborative communication

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Summary

Introduction

As health systems transition to value-based care, improving transitional care (TC) remains a priority. Encouraging signs of progress emerged in recent years, including a growing collection of research-tested interventions to improve care transitions, [7, 10, 12, 13] and a downward trend in readmission rates among Medicare beneficiaries [14,15,16]. This progress has been uneven among U.S hospitals and the extent disputed, [17] with wide variation in readmission rates and persistently elevated rates among low-income patients and other vulnerable subgroups at safety net hospitals [18, 19]. All the various evidencebased TC programs are characterized by multiple components, share some interventions and have some unique ones

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