Improving emergency response capability: an approach for strengthening learning from emergency response evaluations

Abstract

The objectives of this study are to develop and demonstrate an approach to improve emergency response capability by strengthening individual and organisational learning from the evaluations of specific emergency responses. An approach was developed based on theories of individual and organisational learning. It was applied to evaluations of three instances of emergency response in the city of Malmo. The findings indicate that the approach can improve experience-based learning in organisations and, thus, improve emergency response capability.