Improving Documentation of Primary Care Provider Communication at Hospital Discharge Utilizing an Electronic Medical Record Phrase

Abstract

Objectives Communication between inpatient and outpatient providers is critically important as it provides opportunities for primary care providers (PCP's) and hospital medicine (HM) physicians to discuss information that may affect patient care. The lack of consistent, quality communication may contribute to errors, readmissions, and unnecessary testing. At our institution, no standardized expectation existed to perform or document such communication with PCP's. The specific aim of this project was to improve our documented communication with PCP's from 33% to at least 60% in a 6-month period and to maintain …