Abstract

Globalization needs Collaboration. In a multi-national setting traditional issues of collaboration are exacerbated because of language and culture. This problem is particularly felt by small and medium-sized enterprises (SMEs) , which are traditionally not â??natural born globals

Highlights

  • In the past the traditional course of studies was a good foundation for an entire working life

  • We focus in this paper on the key issues of the face-toface training: project management is executed by consultants who are not professional trainers - according to our data, they suffer from a lack of didactic training themselves

  • We have identified the key challenges of face-to-face training as part of a multi-national software implementation process: the training process, beginning from the preparation over the training itself until the rework is influenced by various factors

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Summary

Introduction

In the past the traditional course of studies was a good foundation for an entire working life. Germany, whose economical success is fueled by a highly skilled work force, is beginning to experience the need for lifelong learning and on-the-job training. Not developing in these areas will severely hamper Germany’s competitiveness. If you would ask a manager of an SME with international operations, you would most likely hear, that (s)he knows about the need for continuous training and education. They are conscious of the importance of knowledge acquisition and open minded towards learning in virtual communities (Habermann, 2005). The integration of e-learning in the management process is one of the main levers to turn this technology into business operations (Schloesser, 2010)

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