Abstract
The article takes a case study of a state-owned utility company, XYZ, that provides nationwide electricity and serves her major contractors around Indonesia. Since year 2020 with Covid pandemic, the company has taken a hybrid work (work-from-home and work-from-office) for all her staffs. The article addresses the legal department where the entire process has been done manually with minimum computer system involvements. The hybrid work has made slow response of the staffs to serve other units and external clients, where it causes major dissatisfactions of the management of the company. Since last decade, XYZ directors have promoted digital transformation program in all her business units, including legal department. The article examines the use of enterprise architecture approach (TOGAF ADM) to support the digital transformation program that enables legal staffs to work in a hybrid mode and expect the similar work performance as offline work. The article addresses improving business process in legal department that ready to accommodate the latest IT trends. The outcome of the article is expected to address common issues related to digital transformation in legal department.
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