Abstract
ABSTRACT This article shares the experience of implementing, enhancing, and publicizing access to the American Sign Language (ASL) video collection distributed by California Department of Education. The author discusses the issues of service to deaf and hearing-impaired people, including policy adjustments, staff training, and development of the special program to assist disabled users of the ASL video collection. This collection is specifically designed for deaf and hearing-impaired patrons who might otherwise be underserved. The ASL Video Sharing Program described in the article increased special users' access to the video resource through innovative use of computer and Internet technologies.
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