Abstract
Abstract. The aim of the article is the improvement of quality assessment system of higher education institutions in the aspect of management. The problems of quality improvement are revealed and classified. The analysis of criteria assessment sets used to define the efficiency of higher education institutions activity is carried out. The components of quality of higher education institutions activity are specified. The structural model of quality assessment system of higher education institutions activity is offered. The analysis of macro environment of a university based on the method of strategic management is carried out, i.e. PEST analysis. As a result of the research a new model of macro criteria model of quality assessment system of higher education institutions, characterizing quality management as an approach to university efficiency is offered, moreover, this system can define the level of its competitiveness in the aspect of quality management.
Highlights
The aim of the article is the improvement of quality assessment system of higher education institutions
The analysis of criteria assessment sets used to define the efficiency of higher education institutions activity is carried out
The analysis of macro environment of a university based on the method of strategic management is carried out
Summary
The aim of the article is the improvement of quality assessment system of higher education institutions in the aspect of management. Качество образовательных услуг является краеугольной проблемой всей системы образования, в частности высшей школы. Все это обуславливает актуальность вопросов, связанных с разработкой эффективных механизмов менеджмента качества высшего образования, с учетом требований, предъявляемых международными стандартами серии ИСО и системой всеобщего управления качеством (TQM). Существующие методики оценки, в частности, мониторинг деятельности вузов охватывает показатели, характеризующие образовательную, научноисследовательскую, международную, финансово‐экономическую деятельность вуза, а также состояние его инфраструктуры и вопросы трудоустройства выпускников [2].
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