Abstract

This paper deals with the performance optimization of occupational safety and health management (OSHM) with the help of the integration of near miss management into existing KPIs of the company. In this context, two independent processes are carried out: risk assessment and near miss management. In this work, the holistic view of these two processes is investigated as an optimization potential OSHM. Based on a literature review, the framework of the qualitative method applied here is established. After definitions and general information concerning OSHM, the processes of risk assessment and near miss management in different organisations (23 international plants for risk assessment and 6 German plants for near miss management) with established processes according to BPM are examined. The chosen approach is combined with the method of the PDCA cycle to relate the results of the investigation to the CIP existing in the OSHM. The result was elaborated in the form of a recommendation for action: optimization of existing processes, integrated hazard and near miss management as a more sustainable solution and proposal for the implementation of a KPI for better control of incidents based on predictive risk assessment.

Highlights

  • In management and steering of organization the performance indicators are important as key figures for measuring team performance in a process which demonstrate employees’ ability by comparing it to their previous performance or the average level of industry and the growth potentials

  • Despite the significant role played by occupational safety and health management (OSHM) in this field, it is almost impossible to measure OSH using quantitative and especially prospective key figures

  • This work aims to develop a recommended approach for optimizing the occupational safety and health management systems (OSHMS) based on the integration of near misses into the risk assessment process, which is to be monitored by a suitable KPI

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Summary

Introduction

In management and steering of organization the performance indicators are important as key figures for measuring team performance in a process which demonstrate employees’ ability by comparing it to their previous performance or the average level of industry and the growth potentials. The optimization of key figures in the field of human resource management is one of the companies’ main objectives. Despite the significant role played by occupational safety and health management (OSHM) in this field, it is almost impossible to measure OSH using quantitative and especially prospective key figures. OSH is mostly considered an extra expense and a source of costs as well. This is mostly because it is scarcely possible to observe the practical advantage of workplace safety policies directly and instantly. Decreasing the resultant simplified vision is an important task in OSHM. [1] In a study, the German Social Accident Insurance (DGUV) proves the benefit of OSH for a company based on Return on Prevention (ROP).[2]

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