Abstract

This paper describes a project designed to improve services to library users by solving, through the application of operations research methods, a complex problem of delivery of library materials in an urban, multisystem library service region. Unique features, methodology, results, and limitations are discussed.

Highlights

  • When one realizes that 113 of the major libraries in the country carry 75 percent of the estimated total cost of interlibrary loan per year of 16 million dollars, the importance of greater utilization of local resources is obvious.[1]

  • During the planning of the implementation of a closed-circuit teletype communications network (TWP) among libraries in Greater Cleveland in 1968, it became apparent that improved communications answer only a part of the problem of shared access to library materials

  • Effective delivet·y of materials is an essential component of a successful library network, with efficiency a highly desirable characteristic

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Summary

INTRODUCTION

When one realizes that 113 of the major libraries in the country carry 75 percent of the estimated total cost of interlibrary loan per year of 16 million dollars, the importance of greater utilization of local resources is obvious.[1]. In late summer of 1968, representatives of several libraries in Cleveland met as an ad hoc committee to discuss approaches to the solution of the problem: how to make the total resources of all types of libraries in Greater Cleveland more accessible to all, hopefully, by providing daily delivery service among all libraries. Cleveland." Prior to the preparation of the proposal, a literature search and inquiries to major cooperative networks had indicated that nowhere had the operations research approach been utilized to improve a library delivery system of the scope of that with which we were dealing.[2]. The strategy chosen for this project was to delineate objectives, describe the present system iri detail, and design an improved system ·based on the existing system

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