Abstract
The warehousing layout has strategic importance in the firms’ supply chain management strategy and service level. Usually, firms design their warehouse, which can increase service level, reduce order fulfilling process time and cost. This research discussed the warehouse layout for improvement in order fulfilling process time. Researchers discussed the case study of Mury distributor, which deals in plastic pipes and some electric products. The results indicate that Mury distributor’s employees were not well-trained in their work and several times they deliver wrong products, which also become a cause of delay in customer’s orders. The findings also show that shelves and racks were not as per the requirement of the items and after model building and layout changes increased to the efficiency and service level.
Highlights
In today’s world warehouses can create significant value addition for the organizations, but if management knows how to use effectively and efficiently another wise warehouses only can add a huge cost only in whole system of supply chain management [1]
The order fulfillment process has a significant role in warehouse management
In this research will identify the problems face during the order fulfillment process and how companies can minimize their cost and improve their order fulfillment process
Summary
In today’s world warehouses can create significant value addition for the organizations, but if management knows how to use effectively and efficiently another wise warehouses only can add a huge cost only in whole system of supply chain management [1]. The order fulfillment process has a significant role in warehouse management. Companies give importance to order filling process for enhancement of customer services. The priority of top management is to minimize the system’s cost and achieves to the following objectives: provide delighted services to the customers, building good and long term relationships with customers and earned healthy profit. The process of order fulfillment initiate from the “point of sales inquiry” and end at “delivery of product to the customers” According to [5,6] for every warehouse the most labor intensive activity is order picking and as per the estimation the order picking expense is 55% of the total warehouse operation cost, because the travel time, finding and selecting the right item and transport towards point of shipping. In this research will identify the problems face during the order fulfillment process and how companies can minimize their cost and improve their order fulfillment process
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