Abstract
Medical or dental professionals deal with humans who can communicate and discuss their problems; even people with special needs learn to communicate with sign languages. But alas in the fast paced life many of the professionals want to finish treating the person in their own ways, as they deem fit; rather than listening to what the patient is going through and what his/her expectations from the treatment are. Discussions take a back-seat; even though treatment following diagnosis and based on presenting complains should be the driving force. Communication with the adult patient or with the paedriatic patient and their guardians sets the environment where important information regarding the patients behaviour, their concerns and apprehensions can be ascertained culminating in wholesome treatment outcomes. Not only does this instil confidence in the patients and guardians but also makes treatment goals easily achievable for the professional.
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