Abstract

The paper reviews the related literature on Six Sigma and management by objectives (MBOs), and then proposes the framework of implementing Six Sigma via MBOs strategy. An empirical study on the experience an aerospace industry parts-making in Taiwan which implementing the framework in are explored. This paper provides a comprehensive perspective of three steps on the using MBOs methodology to implement Six Sigma which are to build the organizational consensus, formulate Six Sigma strategy and to integrate action workout plan with Six Sigma project. According to the implementing experience in Taiwan, lies in conducting a comparative study on the improvement stages of Six Sigma implementation project. The paper will be valuable for quality professionals and management personnel in the aerospace related industry.

Highlights

  • The Six Sigma has become the most prominent trend in quality management which for manufacturing and service industries, and for non-profit organizations and government institutes [1,2]

  • If Six Sigma implementation wants to be a successful, Six Sigma efforts must integrate with existing business strategy initiatives, and key performance measures [6]

  • Six Sigma DMAIC methodology provides a structured framework for solving business problems by assuring correct and effective process execution [16]

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Summary

Introduction

The Six Sigma has become the most prominent trend in quality management which for manufacturing and service industries, and for non-profit organizations and government institutes [1,2]. Kumar et al (2007) [3] presented a case on application of Six Sigma problem-solving methodology in manufacturing process to identify the parameters causing casting defects and to control these parameters. Krishna et al (2008) [4] presented a case study illustrating how a multinational Indian corporation was able to successfully implement Six Sigma principles to improve its manufacturing operations. Azis, & Osada (2010) [5] confirms that Six Sigma has a positive and comprehensive impact on changing the management system. Six Sigma have been harmonizing and synergizing people and processes by establishing a clear linkage among critical factors. If Six Sigma implementation wants to be a successful, Six Sigma efforts must integrate with existing business strategy initiatives, and key performance measures [6]

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