Abstract

<span lang="EN-US">While recommender systems have shown success in many fields, accurate recommendations in industrial settings remain challenging. In maintenance, existing techniques often struggle with the “cold start” problem and fail to consider differences in the target population's characteristics. To address this, additional user information can be incorporated into the recommendation process. This paper proposes a recommender system for recommending repair actions to technicians based on an ontology (knowledge base) and a sequential model. The approach utilizes two ontologies, one representing failure knowledge and the other representing asset attributes. The proposed method involves two steps: i) calculating score similarity based on ontology domain knowledge to make predictions for targeted failures and ii) generating Top-N repair actions through collaborative filtering recommendations for targeted failures. An additional module was implemented to evaluate the recommender system, and results showed improved performance.</span>

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