Implementing Reforms in Community Corrections: Lessons Learned During the COVID-19 Pandemic

Abstract

This mixed-method study examined changes implemented in Pennsylvania community corrections agencies during the early phases of the COVID-19 pandemic. We surveyed ( N = 54; 83% response rate) and interviewed ( N = 10) county Chiefs of probation and parole regarding changes to agency policies, processes of this change, and expected sustainability. Findings revealed meaningful changes to community corrections policy initiated by the pandemic through new modes of supervision contact —such as “ curbside probation”— and new policies regarding violations of supervision that align with evidence-based principles. The moment’s urgency provided a rare but effective impetus for reform, but perceptions of sustainability varied across Chiefs’ role orientations. Our findings demonstrate how this moment expanded the footprint of evidence-based practice through local criminal justice reform and reveal new insights into capacities for and processes of change.