Abstract

Online pharmacies are an important part of the modern healthcare system. They interact with customers through well-designed web interfaces to deliver the healthcare customers need. In addition to well-designed web interfaces, online pharmacies rely on an effective supply chain system to provide medical supplies and services, and especially effective inventory management for supply systems. As green supply chain management (GSCM) becomes increasingly considered by countries, how to develop a sustainable inventory model that takes into account the revenue growth of an online pharmacy while preventing waste and reducing energy costs has become very important. In line with this trend, the study develops a sustainable inventory model that focuses on both economic aspect (profit) and environmental aspect (losses from excessive inventory) within a framework of a single period multi-product inventory model. Specifically, the sustainable inventory model applies the visual-attention-dependent demand (VADD) rate to characterize customer demand in an online trading environment, thereby seeking a profitable marketing strategy and reducing losses due to excessive inventory. Since the complexity of model optimization will drastically increase due to the inclusion of many products in the problem, a Genetic Algorithm (GA) based solution procedure is proposed to increase the feasibility of the proposed model in solving real problems. The sustainable inventory model and the solution procedure are illustrated, compared, and discussed with an online pharmacy example. Additionally, a sensitivity analysis is formulated to study the influence of model parameters on the model solution, the loss of unsold inventory that results in a waste of resources and energy, and the profit of online pharmacies.

Highlights

  • E-commerce has been booming and has made great progress in bringing economic benefits to the healthcare industry

  • According to the above description, this study developed a sustainable inventory model to investigate the following research questions: First, taking the economic and environmental considerations into account, how should the product image on the online catalogue be placed? How to price the product how many pieces should be procured for each replenishment?

  • This study proposes a single period visual-attention-dependent demand (VADD) inventory model for online pharmacies to cope with the sales growth of online marketing while reducing the cost of excessive inventory

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Summary

Introduction

E-commerce has been booming and has made great progress in bringing economic benefits to the healthcare industry. In the past few years, e-commerce technology provided clinics, hospitals, and doctors’ offices with an opportunity for telemedicine, such as Apps like Practo and FirstOpinion, and websites like Doctor2U and YourDoctors.Online. Under this system, the doctor provides text suggestions or has live chats with the patient without the need for a patient to visit a specialist or leave home. The doctor provides text suggestions or has live chats with the patient without the need for a patient to visit a specialist or leave home While this does not eliminate the need for face-to-face inspections, telemedicine can often help patients determine if an examination is needed [1]. Public Health 2019, 16, 4454; doi:10.3390/ijerph16224454 www.mdpi.com/journal/ijerph

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