Implementing experiential action learning in the MBA: use of an international consulting experience

Abstract

PurposeExperiential learning projects require students to go further than the typical theoretical and conceptual MBA coursework requiring them to draw on their previously acquired skills to solve actual business problems from a real-world client. The purpose of this paper is to offer a detailed overview of an experiential learning global consulting project and its potential benefits, along with practical classroom recommendations.Design/methodology/approachThis paper describes a global consulting project embedded in an MBA international consulting course involving a German manufacturing company operating a single production facility in the USA.FindingsFindings suggest that in post-class assessments students were quite supportive, touting is as one of the most beneficial to their MBA education and their job placement upon graduation.Research limitations/implicationsThis experiential project has largely been assessed through qualitative feedback from both the students and the client. Future research efforts should assess the project in a more robust fashion. Going forward, the use of survey assessments on the project as a whole would provide more objective feedback. Obtaining feedback from graduates 1 to 5 years post-graduation would provide a valuable perspective on the project’s overall effectiveness.Practical implicationsThe global consulting project described in this manuscript provided students with a vehicle to mimic a consulting engagement with an actual client in a real-world context.Social implicationsThe global consulting project described in this manuscript provided students with an opportunity to develop further their global and cultural competence. In addition, it provides an opportunity for students to fully develop the critical thinking skills, business acumen and the soft skills required of them to be successful in their future careers.Originality/valueThe combination of an international context and high degree of client engagement on this project make it a unique learning opportunity. This project is different as it provides a comprehensive, step-by-step, integrated approach that begins with an extensive interview process to secure a spot on the team with limited openings, then client discussions to identify the problem and determine the scope of engagement, which includes a client contract that outlines the objective and the deliverable of the engagement, followed by personal skill assessment to draw upon meta-competences necessary for the project’s success. Immersing the students in the client engagement, wherever it may take them both intellectually as well as physically (i.e. domestic and international locations) creates a template from which they can draw upon periodically as they progress in their professional.