Implementing change: an autobiographical case study of introducing a technology innovation within a West Midlands HEI

Abstract

This autobiographical case study is concerned with the personal journey of the author as he attempts to implement a technology-based innovation within the HE institution in which he teaches. This study scrutinises the author’s role as ‘change agent’ and examines his personal situational power base in the context of the institution’s dynamics. It then examines implementation of change with reference to relevant theoretical models and considers a revised, more informed, strategy with which to proceed. The case study concludes with a review of the author’s success and offers advice to individuals undergoing a similar process of change.