Implementing Case Management in Alcohol and Drug Treatment

Abstract

Case management has been identified as an important addition to traditional services offered in drug and alcohol treatment. Implementation of case-management services requires a new array of managerial behaviors by middle managers. The Missouri Department of Mental Health, Division of Alcohol and Drug Abuse, introduced case management as a central component of the innovative Comprehensive Substance Treatment and Rehabilitation Program. The authors, drawing from the experience in Missouri, describe the challenge of effectively implementing case management in existing programs.