Abstract

Alfa Company is a medium-sized Iraqi distributor of laboratory equipment and supplies; in this study, we analyze their experience with implementing an automated inventory management system. This research explains the potential benefits and implementation challenges of such a system for small and medium-sized businesses. Improved inventory tracking, less storage fees, and happier consumers resulted from adopting this system. However, implementation was complex and time-consuming, requiring the expertise of outside IT consultants as well as the training of internal staff. This case study shows how beneficial it can be for small and medium-sized enterprises to work with external IT consultants and vendors to help them evaluate the costs and benefits of installing an automated inventory management system. In sum, the case study is instructive for other SMEs thinking about investing in automated inventory management systems to boost efficiency and cut costs.

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