Abstract

Digital libraries play an essential role in supporting higher educations research. Therefore, Indonesia's academic libraries require digital library research support services and strategies to adopt such services quickly. Strategy design is carried out in three stages: a literature review using guidelines from the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) to determine indicators of research support services; a digital library survey to find out the implemented research support services in the top nine digital academic libraries in Indonesia; and gap analysis to establish strategies using the Technology-Organization-Environment (TOE) framework. The investigation shows Indonesian academic libraries have adopted few research support services. Libraries in implementing research support services experienced various obstacles. The recommended organization strategy focuses on research support services and partnerships with university research units. Regarding technology, academic libraries require developing a prototype of a digital library with research support service features. As for the environmental area, libraries need to assess user expectations for digital library research support services. Further research is required to validate the relationship between factors in an adoption model. A further study is conducted to develop a prototype of digital library research support services.

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