Implementation processes of new technologies—Management objectives and interests

Abstract

This paper deals with the significance which the implementation processes of new technologies hold for the design of work and work organization. The article investigates the process of implementing a flexible manufacturing system (FMS) in a West German machine building company. It is shown that the implementation process is determined primarily by technical and economic criteria, while work organization and manpower policy play a subordinate role. This has the effect of stabilizing and deepening the existing division of labour within the plant. This situation is to a large extent conditioned by the different interests within the given company's management. In the long run the situation might severely restrict the previous task scope on the shop floor and lead to an erosion of skilled work. In conclusion, the article clarifies what criteria should determine implementation processes in order for skilled work to be secured on the shop floor.