Abstract

This paper presents the development and evaluation of a specialized chatbot system tailored for information retrieval within our college. The chatbot serves as a user-friendly interface, allowing users to engage in natural language interactions to inquire about various aspects of the institution, including departmental resources, academic regulations, facilities, and services. Leveraging a robust knowledge base and pattern matching techniques, the chatbot delivers timely and contextually appropriate responses to user queries. Through systematic evaluation and user feedback analysis, the system's performance and usability are assessed, paving the way for further enhancements and potential applications in educational settings. This research underscores the role of chatbots in optimizing user experience and operational efficiency within academic institutions. Key Words: Artificial Intelligence; Pattern Matching; Regular Expressions; Natural Language Processing

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