Abstract
Several MSMEs in Indonesia have used a lot of Enterprise Resource Planning (ERP) systems in running their business to be able to maintain their business and be able to become market leaders. However, in this ERP system, there are several limitations for MSMEs, especially in the ability of human and financial resources. This study is divided into two parts, in the first part universal success indicators from the ERP success measurement literature will be tested using factor analysis. Data will be collected on 27 indicators of success through a structured questionnaire from end users of the ERP system. The results that will later be obtained are whether ERP is suitable to be implemented to meet the achievement of goals in managing a business run by MSMEs.
Highlights
In Indonesia, many MSMEs are developing while facing constant changes during the pandemic, so a system is needed to create innovation and digital technology to achieve customer satisfaction, attain business success, and gain a broader market share
This study aims to determine whether the implementation of the Enterprise Resource Planning (ERP) system for MSME actors is in accordance with the goals and benefits of their business
Based on the results obtained from the questionnaire on MSMEs that had used the ERP system, there were 35 respondents
Summary
In Indonesia, many MSMEs are developing while facing constant changes during the pandemic, so a system is needed to create innovation and digital technology to achieve customer satisfaction, attain business success, and gain a broader market share. In this regard, ERP systems can be referred to complex enterprise-level information systems. According to Inna Primiana, MSMEs are an economic activity that drives Indonesia's development, such as the manufacturing industry, agribusiness, agriculture, and human resources In this sense, MSMEs mean the recovery of the Indonesian economy through the development of the trade sector for community empowerment programs in need of work
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