Abstract

This paper aims to carry out performance measurement at PT. Pos Indonesia, which consists of measurements of financial and non-financial performance. The preparation of this paper uses the study method of various literature from various international article sources. Public sector organizations or institutions in implementing their financial and non-financial performance measurements use a variety of steps. Therefore, the managers of PT. Pos Indonesia must adjust the appropriate performance measurement system, such as what will be used by PT. Pos Indonesia, according to the conditions of each PT. Pos Indonesian.

Highlights

  • Pos Indonesia is an Indonesian State-Owned Enterprise/Badan Usaha Milik Negara (BUMN) engaged in postal services

  • The Government Regulation contains the transfer of the initial form of Pos Indonesia in the form of a Public Company/Perusahaan Umum (Perum) to a state-owned company

  • Pos Indonesia does provide postal and courier services and financial, retail and property services, which are supported by a network of points of more than 4,000 post offices and 28,000 post agents spread throughout Indonesia

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Summary

Introduction

Pos Indonesia is an Indonesian State-Owned Enterprise/Badan Usaha Milik Negara (BUMN) engaged in postal services. The Government Regulation contains the transfer of the initial form of Pos Indonesia in the form of a Public Company/Perusahaan Umum (Perum) to a state-owned company. Established in 1746, Pos Indonesia shares are wholly owned by the Government of Indonesia. Pos Indonesia is an organization under the auspices of the government. Pos Indonesia in Indonesia is very important for the community because, with a large number of government institutions in Indonesia, these institutions are expected to be able to prioritize community satisfaction as well as several matters relating to their accountability to be more transparent. Pos Indonesia needs a budget that matches the needs of the organization in serving the community. Pos Indonesia (public sector organization) is in producing services to the community better

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