Implementation of Key Performance Indicators Selection Model as Part of the Enterprise Analysis Model

Abstract

Nowadays, to be able to stay in competitive environment, organizations have come to the understanding, that monitoring of enterprise processes and factory floor is one of the ways to achieve better efficiency, performance and overview. As consequence of several frameworks, the methodologies has been proposed during last years. The companies are dealing with different key performance indicators (KPI), which help to focus on the parameters at that particular enterprise and are powerful tools in management processes. The real time monitoring systems for monitoring the KPIs will help companies to identify progress toward sales, marketing and customer service goals. However, the amount of different available metrics provides difficulties to make right decisions.In the current study the Enterprise Analysis Model (EAM) with the results, obtained by applying KPI selection model as part of the EAM, were introduced. The model was tested in private company. The package of KPIs, which should be followed by management, was generated. The proposed method enables to save time and resources during analysis and selection of metrics.