Abstract
This researcher uses the perspective of implementing the problems approach introduced by Edwards III in 1984. The data analysis method in this study is qualitative with a descriptive analytic approach. This study uses primary data and secondary data where data collection is carried out through field studies and literature studies. As for taking samples using a purposive technique. Based on the results of the study, it is known that the communication carried out by the Padang Panjang City Health Office is effective. When viewed from the human resources in terms of quality and quantity is still not sufficient. On the aspect of disposition, it can be said that all of them are positive without any resistance. In doing services in the health sector related to handling mental disorders, the Padang Panjang City Health Office does not yet have a standard operating procedure. In this study, researchers provide suggestions that Padang Panjang City Health Office to improve human resources and budget resources. In addition, the researchers also suggested that the Padang Panjang City Health Office immediately make standard operating procedures in giving health services related to the handling of mental disorders.
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