Abstract
Good Corporate Governance (GCG) is a system that organizes and controls a company so that it can form added value for all stakeholders. This study aims to determine the application of GCG at PT AXA Mandiri Financial Services (AMFS) which is a joint venture Conventional Life Insurance company between PT Bank Mandiri (Persero) Tbk and National Mutual International Pty. Limited (AXA). The research method used is descriptive qualitative. The results of this study indicate that PT AMFS has implemented GCG in an integrated manner in all business processes. This is evidenced by the transformation in 10 line areas, namely digital services, distribution, health and protection, human resources and culture, information technology systems, data, efficiency, customer experience, and offers (documents and products). PT AMFS also applies the Three Lines of Defense principle to an internal control system that is integrated with risk management. The main line of defense is the directors and all employees of PT AMFS. Second, risk management, compliance and law. Third, internal and external audit.
Highlights
The implementation of GCG (Good Corporate Governance) is a benchmark in supporting the company's growth and development
The Board of Commissioners mandates the Board of Directors to improve the quality of the implementation of Good Corporate Governance (GCG) in daily operational activities
The Board of Commissioners supports the effort to socialize and apply the rules covered by the GCG Guidelines, Code of Ethics and the company's values to all employees
Summary
The implementation of GCG (Good Corporate Governance) is a benchmark in supporting the company's growth and development. Companies in carrying out business activities, must pay attention to Good Corporate Governance, both internal and external to the Company. For this reason, a system is needed to control Good Corporate Govenance so that the desired company goals are achieved. Good Corporate Governance (GCG) is a process of managing company performance to create sustainable added value in the long term, (Zarkasyi, 2008). Good Corporate Governance creates a structure that can facilitate the determination of company targets, and as a means of determining appropriate techniques for monitoring performance
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