Abstract

The role of external institutions in education quality assurance is very important in the External Quality Assurance System (SPME). This research is about the Implementation of Education Quality Assurance in North Sulawesi especially at Bitung City and Tomohon City. This research was conducted on planning the quality of education, quality of education, and evaluation of the quality of education in the Department of Education and Culture of Bitung City and Tomohon City. The research problems are: 1) How is the quality of education planning in Bitung City and Tomohon City?; and2) How is the implementation of the quality of education in Bitung City and Tomohon City?.This study used a qualitative approach with descriptive methods designed for a multi-site study design. Data were collected through observation, interviews and documentation. The data analysis used includes simultaneous process flow of activities, namely data reduction, data presentation, and conclusions.The results of this study indicate that: 1) Education quality planning in Bitung City and Tomohon city is carried out through joint meetings to focus more on program activities and strengthen appropriate and targeted activity programs. Planning for quality fulfillment in Bitung City is the result of recommendations for improvement from quality mapping activities, namely quality data analysis, namely standards, recommendations for improvement, volume, funding requirements. Quality planning in Tomohon City is carried out by implementing the implementation steps of the preparation of a quality fulfillment plan within the Tomohon City Education and Culture Office carried out by forming a regional education quality assurance team (TPMPD).2) Implementation of Education Quality Fulfillment in Bitung City is focused on process standards, facilities and infrastructure standards and educator standards. This is adjusted to the conditions during the COVID-19 pandemic. Teacher Competency Improvement Program, namely activities carried out in the form of Distance Learning (PJJ) socialization, RPP Simplification Workshop, and Basic Competency Analysis. The implementation of quality fulfillment is carried out online and face-to-face for certain areas that are difficult to connect to the internet by paying attention to health protocols.

Highlights

  • Building quality-oriented education for the Indonesian people, apart from being a constitutional mandate, is a must in facing global demands that require the appearance and role of quality human beings and be able to show their existence and integration in the midst of increasingly fierce competition in the international arena

  • Law No 20 of 2003 concerning the national education system states that "The national education system is the entire component of education that is related in an integrated manner to achieve national education, namely developing capabilities and improving the quality of life and human dignity" [1]

  • This study describes the complex setting and interactions, explores to identify the types of information, and describes the quality assurance of education in Bitung City and Tomohon City

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Summary

1.INTRODUCTION

Building quality-oriented education for the Indonesian people, apart from being a constitutional mandate, is a must in facing global demands that require the appearance and role of quality human beings and be able to show their existence and integration in the midst of increasingly fierce competition in the international arena. Umar and Ismail stated that the issue of the quality of education is the main focus of every educational unit [2] Achieving these educational quality standards is a crucial issue in the Education Quality Assurance System (SPMP). Since 2016, the central government, in this case the Ministry of Education and Culture through the Directorate of Primary and Secondary Education, has carried out education quality assurance programs including facilitating the improvement of TPMPD competencies in the process of implementing education quality assurance in the regions. This research is considered important because there are still few researchers who address the role of local governments, especially the Education and Culture Office as part of the External Quality Assurance System (SPME) in an effort to improve the quality of education in each region

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