Abstract

The education and health sectors are placed in the top position of Indonesian goverment priority scales, since both have positive relationship and should be developed together. Education and health sector collaboration actually creates a health awareness for children as early as possible, which starts at the age of primary school. Unfortunately, the drinking water treatment device that can be operated continuously with low cost or energy for elementary students are never be found in Malang, Indonesia. This study aimed to install the drinking water treatment device based on membrane filtration and UV sterilization at primary school and also to analyze of teachers and students satisfaction toward the device applied. In this study, the importance performance analysis (IPA) and consumer satisfaction index (CSI) are used as a method for analyzing of teachers and students satisfaction. The data was collected from 100 respondents and 13 attributes were analyzed. The IPA results showed that maintenance of the device attribute was categorized as priority for improvement (quadrant I). Attributes that are categorized into quadrant II (maintain achievement) were appearance, freshness, taste, volume precision and quality testing in laboratory. While attributes that are categorized as second priority for improvement (quadrant III) are flavor, color, volume, hygiene of water and affordability. The attributes of practicality of use and the ergonomic design were categorized into quadrant IV or high level of performance implementation. The consumer satisfaction level by using CSI was 76%, indicating a high customer satisfaction level on the water produced by drinking water treatment device installed in their school.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.