Implementation of AI in program-based governance in Azerbaijan

Abstract

In contemporary governance, program-based governance has gained widespread adoption across various sectors. However, the increasing demand for human labor in data management, transmission and analysis poses challenges to efficient administration. As societies grapple with increasingly complex challenges, the need for efficient and adaptive governance mechanisms becomes paramount. In response, the intersection of artificial intelligence (AI) technologies and program-based governance presents a way for enhancing overall managerial efficiency. This article provides a comprehensive overview of program-based governance within the framework of the monitoring and evaluation process using the insights of Azerbaijan. The exploration of case studies and practical applications - a personalized chatbot model created using advanced natural language processing such as GPT, the article identifies key functionalities where strategic AI integration can optimize and strengthen programmatic management. In the first implemented solution, users can swiftly obtain a summarized results on the progress reports, including details on goal achievement, challenges, and other pertinent information in Azerbaijani language, through the personalized bot on the portal.