Abstract
Objective: Interdisciplinary communication failures frequently contribute to medical mistakes and adverse events. At our institution, communication between team members previously occurred through unidirectional pager systems. In our study, we utilized quality improvement (QI) methodology to 1) implement a bidirectional secure text messaging system for residents and nurses on a general pediatrics ward, and 2) evaluate its impact on communication between providers. Specifically, our objective was to reduce potential communication failures between residents and nurses …
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