Abstract
Along with the rapid development of Information Technology and its wide application to various aspects or fields of business, information technology has also been widely used by industry or other organizations. Its utilization aims to facilitate users and provide efficiency in a business field in carrying out its activities. The situation of the coronavirus pandemic demands that we optimally not come into contact with other people or keep our distance. From the facts, many companies or offices still carry out manual receptions using receptionist services which will result in guests having to change their identities to get office access, and the high level of information technology facilities and infrastructure is not matched by the awareness of the Indonesian people to use them optimally. From these problems, the researcher proposes research as an alternative solution in the form of designing web and Android application systems to replace the receptionist function or what is called Digital Receptionist using a structured approach, Design Method, PHP, and MYSQL with web and android based application development. The results achieved are expected to be able to avoid touching hands or keep a distance and increase the efficiency and effectiveness of the guest reception process. The conclusion obtained is that with this Digital Receptionist system, besides being able to increase the efficiency and effectiveness of the guest reception process and avoid touching hands or keeping a distance
Highlights
Abstract−Along with the rapid development of Information Technology and its wide application to various aspects or fields of business, information technology has been widely used by industry or other organizations
information technology has also been widely used by industry
The situation of the coronavirus pandemic demands that we optimally not come into contact with other people
Summary
COVID-19 merupakan penyakit menular yang disebabkan oleh sindrom pernapasan akut coronavirus 2 (severe acute respiratory syndrome coronavirus 2 atau SARS-CoV-2)[1]. Tamu harus menyerahkan kartu identitas diri sebagai alat tukar untuk akses ke dalam gedung. Sehingga akan terjadi nya tatap muka antara resepsionis dengan tamu dan bersentuhan kartu identitas milik tamu maupun kartu akses kantor. Artificial intelligence merupakan suatu kecerdasan buatan yang terintegrasi dengan sistem, secara umum teknisnya sistem Artificial intelligence akan secara otomatis dapat membaca gambar, suara maupun keinginan seseorang mengenai sesuatu. Dengan adanya pemanfaatan Artificial intelligence pada Digital Receptionist diharapkan mampu mengatasi permasalahan saat mendata tamu, memberikan hak akses tamu tanpa bersentuhan tangan, lebih efesien dan efektif dalam pelaksanaannya [3]. Metode Artificial Inteligence memiliki keefektifan lebih baik dari pada model tradisional yang kurang baik dan kurang efisien, tetapi metode ini juga bukan metode yang prosesnya bersifat menentu yang berarti prosesnya tidak mendetail dalam membuat tipe model yang telah diberikan, walaupun terdapat cara dalam membuatnya menjadi modeler yang efektif[7]
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