Impacts on Healthcare Professionals Performance in Qassim Region in Saudi Arabia

Abstract

This study investigated the impact of job demands on the operational effectiveness of healthcare establishments in Saudi Arabia. The objective of this study was to assess the job demands and performance of staff working in public hospitals in the Qassim Region of Saudi Arabia. This study employed cross-sectional quantitative research design. Population of the study consisted of the healthcare professionals in Qassim region of Saudi Arabia. The sample size was 375 healthcare professionals in the Qassim Region of Saudi Arabia. A structured questionnaire was administered using convenient sampling technique. The response rate was about 90%. Only properly filled 375 questionaries were used in the final analysis. The research used both descriptive and inferential analysis. The study finds that the level of job performance shown by the workers was around average. In addition, the study pointed out that there is a strong positive relationship between the work demands and performance on the job. Several different policies are implemented to ascertain better performance depending on the standards associated with the job. The study was confined into the Qassim region only, this is why the findings could be generalized in the other regions, however, there is a dire need to replicate this study in the other regions of Saudi Arabia with the same variables to find its comprehensive generalizability. Likewise, the sample was comparatively small, in future, researchers may use larger sample size.